Frequently Asked Questions (FAQ)
Q: 1 How much is the Shipping cost?
- Inside Dhaka 60 BDT
- Outside Dhaka 100 BDT
(The Shipping Charge may vary, depending on the size and dimension of the Product as well as delivery channel)
Q: 2 what are the payment options?
You can pay via Mobile Banking (bkash/ Rocket/ Nagad), Online Banking (Visa/ Master/ Debit/ Credit Card) along with Cash on Delivery.
Q: 3 How many days it will take after placing an order for delivery?
- Inside Dhaka we deliver within 2 Days
- Outside Dhaka we deliver within 2-4 Days
(Delivery time may vary depending on the availably of the product or Courier issue)
Q: 4 Do I (customer) Have to pay in advance if I want to place an order?
For Inside Dhaka & outside dhaka we offer cash on delivery service along with online payment but for outside Dhaka customers have to pay 200 taka confirmation payment in advance to confirm his/her order.
(Confirmation payment amount subject to Change depending on the product)
Q: 5 How can I request a Refund?
You can request a refund through our Facebook, E-mail or Helpline Number.