Frequently Asked Questions (FAQ)

Q: 1 How much is the Shipping cost?

  • Inside Dhaka  60 BDT
  • Outside Dhaka 100 BDT

(The Shipping Charge may vary, depending on the size and dimension of the Product as well as delivery channel)


Q: 2 what are the payment options?

You can pay via Mobile Banking (bkash/ Rocket/ Nagad), Online Banking (Visa/ Master/ Debit/ Credit Card) along with Cash on Delivery.


Q: 3 How many days it will take after placing an order for delivery?

  • Inside Dhaka we deliver within 2 Days
  • Outside Dhaka we deliver within 2-4 Days

(Delivery time may vary depending on the availably of the product or Courier issue)


Q: 4 Do I (customer) Have to pay in advance if I want to place an order?

For Inside Dhaka & outside dhaka we offer cash on delivery service along with online payment but for outside Dhaka customers have to pay 200 taka confirmation payment in advance to confirm his/her order.

(Confirmation payment amount subject to Change depending on the product)


Q: 5 How can I request a Refund?

You can request a refund through our Facebook, E-mail or Helpline Number.